Redefining Business Process Outsourcing through Business Process Automation
More and more service providers are adopting services of a BPO company and the percentage of automation through BPO services is increasing as this leads to enhanced margins on outsourcing deals. Having that said, organizations should have a thorough understanding of the terminology “Automation” and its impact on the monetary aspects of the deal. This brings a win-win situation for all the parties involved.
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